Who We Serve
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- Who We Serve
Different people come to us with different problems. Find the one that sounds like yours.
We work with everyone from a single PhD student with an unanalysed dataset to a national reference laboratory running weekly genomic surveillance. The analysis capability is the same; what changes is how it is packaged, priced and delivered.
Pick the description below that fits you best.
Who We Serve
You have the grant, the samples and the question — but no bioinformatician free for the next six weeks.
Your data is fine. Nobody in your department can help you analyse it, and your deadline is not moving.
Your instruments run on schedule. The queue is downstream, where data waits to be interpreted.
Surveillance data is only useful while it is still actionable. You need turnaround in days.
You know what you are doing. You are one person, and some requests sit outside your specialism.
You need independent analysis on contract, with confidentiality terms and board-ready reporting.
How Engagement Differs By Client Type
| Client type | Typical arrangement | What it covers | What you receive |
|---|---|---|---|
| Principal investigator | Per project | Analysis for one study, scoped and quoted up front | Report, figures, methods section, code |
| Postgraduate student | Reduced rate or scholarship | Analysis plus teaching, so you can defend it | Report, code, and the skills to rerun it |
| Core facility / lab | Annual partnership | Agreed batch volume and turnaround | Standard reports, in-house pipeline, staff training |
| Public health institute | Standing surveillance | Fixed turnaround per sequencing batch | Batch report, submission package, Nextstrain build |
| In-house bioinformatician | Overflow or specialist | Capacity or methods you do not have time for | Documented workflow you own and maintain |
| Biotech / NGO / funder | Commercial contract | Confidentiality terms, board-ready outputs | Analysis, verification or programme evaluation |
What Does Not Change
Whoever you are, the working method is identical:
- A free scoping call with a consultant who works in your field
- A written analysis plan and a fixed quote before any work begins
- One named analyst, reachable in your working hours
- Reply to any question within one working day
- Code, documentation and software versions handed over at the end
- Honest reporting when the data cannot support the conclusion you were hoping for
Tell us about your data and we will scope it — free, within one working day.
+233 558 017 827
Bioinformatics, biostatistics and data science support for research teams across Africa.