Who We Serve

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Who We Serve

Different people come to us with different problems. Find the one that sounds like yours.

We work with everyone from a single PhD student with an unanalysed dataset to a national reference laboratory running weekly genomic surveillance. The analysis capability is the same; what changes is how it is packaged, priced and delivered.

Pick the description below that fits you best.

Who We Serve

Principal Investigators

You have the grant, the samples and the question — but no bioinformatician free for the next six weeks.

Postgraduate Students

Your data is fine. Nobody in your department can help you analyse it, and your deadline is not moving.

Laboratory Managers & Core Facilities

Your instruments run on schedule. The queue is downstream, where data waits to be interpreted.

Public Health Institutes & Reference Laboratories

Surveillance data is only useful while it is still actionable. You need turnaround in days.

Bioinformaticians & Data Teams

You know what you are doing. You are one person, and some requests sit outside your specialism.

Biotech, Industry & NGOs

You need independent analysis on contract, with confidentiality terms and board-ready reporting.

Client type	Typical arrangement	What it covers	What you receive
Principal investigator	Per project	Analysis for one study, scoped and quoted up front	Report, figures, methods section, code
Postgraduate student	Reduced rate or scholarship	Analysis plus teaching, so you can defend it	Report, code, and the skills to rerun it
Core facility / lab	Annual partnership	Agreed batch volume and turnaround	Standard reports, in-house pipeline, staff training
Public health institute	Standing surveillance	Fixed turnaround per sequencing batch	Batch report, submission package, Nextstrain build
In-house bioinformatician	Overflow or specialist	Capacity or methods you do not have time for	Documented workflow you own and maintain
Biotech / NGO / funder	Commercial contract	Confidentiality terms, board-ready outputs	Analysis, verification or programme evaluation

What Does Not Change

Whoever you are, the working method is identical:

A free scoping call with a consultant who works in your field
A written analysis plan and a fixed quote before any work begins
One named analyst, reachable in your working hours
Reply to any question within one working day
Code, documentation and software versions handed over at the end
Honest reporting when the data cannot support the conclusion you were hoping for